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SulistyawatiFounder and Director at Somia Customer Experience
Sulis is an Experience Design and Innovation Consultant with 20 years of experience in research, strategy, and design. She earned her Bachelor degree specializing in design and a PhD in Human Factors from Nanyang Technological University, Singapore. She took an Executive MBA at Quantic School of Business and Technology. Sulis started her professional career as a UX designer at Dell Singapore Design Center, and then Hewlett Packard Global Design Studio. Upon returning to Indonesia in 2012, she started a boutique consulting firm, Somia Customer Experience, focusing on human-centered design, research and innovation, serving local and international clients. Sulis is excited to apply innovations on end-to-end customer touch points through different interaction platforms, from physical products, digital, to spatial and service experiences. Some of her work has received international awards, one of which is IxDA Interaction Awards for Banking the Unbanked segments, a project done for a state-owned bank in Indonesia.